# Ticket Admin Commands The Ticket Admin system allows server administrators to manage ticket settings and control access to ticket channels. Here are the available commands: ### Allow Role Access To give a role access to all ticket channels: ``` /ticket-admin allow-role @RoleName ``` This command adds the specified role to the list of roles that can view and interact with all ticket channels. ### Remove Role Access To remove a role's access to ticket channels: ``` /ticket-admin remove-role @RoleName ``` This command removes the specified role from the list of roles that can access ticket channels. ### Share Ticket To share a specific ticket with another user: ``` /ticket-admin share-ticket @UserName ``` This command must be used within an open ticket channel. It grants the specified user access to view and interact with the current ticket. #### Notes: * Only server administrators can use these commands. * The 'share-ticket' command only works in active ticket channels. * Users added via 'share-ticket' will receive a DM notification if their privacy settings allow it. * All actions are logged within the ticket channel for record-keeping. Remember to use these commands responsibly to maintain user privacy and ticket security. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.tektools.app/product-guides/configuring-in-discord/ticket-system/ticket-admin-commands.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.