> For the complete documentation index, see [llms.txt](https://docs.tektools.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tektools.app/product-guides/configuring-in-discord/ticket-system/ticket-admin-commands.md).

# Ticket Admin Commands

The Ticket Admin system allows server administrators to manage ticket settings and control access to ticket channels. Here are the available commands:

### Allow Role Access

To give a role access to all ticket channels:

```
/ticket-admin allow-role @RoleName
```

This command adds the specified role to the list of roles that can view and interact with all ticket channels.

### Remove Role Access

To remove a role's access to ticket channels:

```
/ticket-admin remove-role @RoleName
```

This command removes the specified role from the list of roles that can access ticket channels.

### Share Ticket

To share a specific ticket with another user:

```
/ticket-admin share-ticket @UserName
```

This command must be used within an open ticket channel. It grants the specified user access to view and interact with the current ticket.

#### Notes:

* Only server administrators can use these commands.
* The 'share-ticket' command only works in active ticket channels.
* Users added via 'share-ticket' will receive a DM notification if their privacy settings allow it.
* All actions are logged within the ticket channel for record-keeping.

Remember to use these commands responsibly to maintain user privacy and ticket security.